Talent Provisioning At The BAG we care about our Candidates and keep them constantly “in the loop” regarding the status of any of the roles we are speaking with them about. We also care about our Clients and keep them constantly updated about candidate suitability and availability for vacant roles we are seeking to fulfill. The Principal of The…
Candidate and Client Care The BAG has a process that we adopt as a matter of routine – we call this process The BAG Candidate and Client Care Program. This program is designed to pre-empt any issues or expectation misalignments which, if not addressed promptly, may result in conflict. The program is designed to reduce the…
Conflict Resolution In the event of misalignment of expectations or perceived underperformance, in particular where there is the possibility of conflict arising, then the process is escalated to Issue Management. At this stage, The BAG will always engage the experience of The BAG Human Resources Manager (HRM) who will become actively involved in the resolution process.…
The BAG Pro-Active Sourcing Model In order to maintain a current and effective Candidate/Resource pool The BAG has created a sourcing model that we refer to as the “Pro-active Sourcing Model”. Visualise a “funnel” with volumes of input being forced down a narrow shute with a very efficient process of selection, just like a “sales funnel”, where unqualified…
Candidate Care Guide Questions The following is a list of sample questions that can be used when talking with candidates/new employees as part of The BAG Candidate and Client Care process: How are things going with your role? How are things going with the team? Any issues? Is there anything you see that may create any challenges,…
Quality Guarantee Underpinning our Candidate and Customer Care methodologies are our contractual guarantees of quality. The BAG’s Standard Terms of Business provide guarantees for all of our placements: Guarantee for Permanent Placements The BAG guarantees to undertake the replacement of any candidate appointed at no additional consulting fee, should they be terminated for unsatisfactory performance, within a period…